FAQ'S

Here is a list of our most frequently asked questions. If your question is not answered below please get in touch with us and we will be happy to help.

GENERAL

Temperature wise, which blankets are cooler and which are warmer?

Splash Blankets come in 7 styles, each with a temperature factor from 1 (coolest) to 5 (warmest):

1️⃣ Cooling Waterproof Blanket – Ultra-breathable & moisture-wicking.
2️⃣ Bamboujee Sheets – Lightweight, silky, and naturally cool.
3️⃣ The Snuggle & Double Veluxe – Cosy but not too warm.
4️⃣ Furlush – Soft, plush, and warm.
5️⃣ OG & Minky – The warmest, with micro-velvet & sherpa fleece.

How is the blanket waterproof?

Each blanket has an internally bonded waterproof layer made from 100% recycled Thermoplastic Polyurethane (TPU) - a non-toxic, BPA-free, food-safe material. The blanket absorbs liquid without soaking through, on both sides. 

How absorbent is the Splash Blanket?

Each blanket can hold up to 1 litre of liquid while keeping your surface underneath completely 100% dry.

How long does a Splash Blanket last?

Lifespan depends on care & washing frequency, but most remain waterproof for 1+ years with proper care. Some of our original 2020 blankets are still going strong!

Can I use a Splash Blanket for my pets?

Absolutely! They’re perfect for puppies, kittens, incontinence, post-bath snuggles, and travel. Just watch out for sharp claws, as they may pierce the waterproof layer.

Are you registered with NDIS?

Yes, we are a registered provider with the National Disability Insurance Scheme? Click here to learn how to process your NDIS order with Splash Blanket 

Do Splash Blankets release microplastics when washed?

Like most synthetic fabrics, microplastics can be released over time. To minimize this, we offer 95% Bamboojee sheets as a more eco-friendly option. The TPU waterproof layer is made from 100% recycled, non-toxic materials and securely bonded inside the blanket to reduce shedding.

Are Splash Blankets vegan?

Yes! All Splash Blankets - including our faux fur styles.

How accurate are your product colours online?

While we make every effort to display colours accurately on our website, slight variations may occur due to different screen settings and lighting conditions. 

Do Splash Blankets release microplastics when washed?

Like most synthetic fabrics, microplastics can be released over time. To minimize this, we offer 95% Bamboojee sheets as a more eco-friendly option. The TPU waterproof layer is made from 100% recycled, non-toxic materials and securely bonded inside the blanket to reduce shedding.

Will the Splash Blanket move around on my bed?

The blanket stays in place fairly well, but if you’re tossing, turning, or… getting creative in bed, it may shift slightly. If you need a more secure option, consider our Bamboujee Fitted Waterproof Sheets.

Does the blanket feel wet after use?

The top layers absorb moisture over time, so it may feel damp after heavy spills. However, the waterproof layer prevents anything from soaking through. Our most fast absorbing styles are The OG and Furlush.  Simply toss it in the wash and you’re good to go!

Can I use a Splash Blanket if I have sensitive skin?

Yes! We have a range of fabrics to suit sensory styles. Our Bamboujee sheets are especially great for sensitive skin, sensory issues, or texture preferences, as they’re silky smooth, lightweight, and hypoallergenic. Our Furlush is ultra smooth and best for those who don’t like the texture of sherpa fleece. 

How do I store my Splash Blanket when not in use?

You can fold it up and store it like any other blanket. If you need a compact option our blankets come with a waterproof carry bag for easy storage and travel. Since it doesn’t look like waterproof blanket you can also display it on your bed or couch like a throw - no one will know!

Can I take my Splash Blanket camping or outdoors?

Yes! Splash Blanket is perfect for camping, van life, and outdoor adventures. It's waterproof, easy to clean, and keeps moisture from seeping through to the ground. We find sticks and leaves can get caught in the sherpa fleece so recommend any of our other styles besides the OG for camping and outdoors activities. 

What’s the difference between Splash Blanket and cheaper waterproof blankets?

Unlike the alternatives, Splash Blankets are plush, soft, and ultra-absorbent - no uncomfortable crinkling or sticky plastic vibe. Plus, we continuously innovate to bring you a wide range of high quality materials, styles, and sizes.

CARE

How do I wash my Splash Blanket? 

Splash Blankets come in 7 styles, each with a temperature factor from 1 (coolest) to 5 (warmest):

1️⃣ Cooling Waterproof Blanket – Ultra-breathable & moisture-wicking.
2️⃣ Bamboujee Sheets – Lightweight, silky, and naturally cool.
3️⃣ The Snuggle & Double Veluxe – Cosy but not too warm.
4️⃣ Furlush – Soft, plush, and warm.
5️⃣ OG & Minky – The warmest, with micro-velvet & sherpa fleece.

How do I dry my Splash Blanket?

Line dry or tumble dry on low heat for a maximum of 30 minutes. Overheating can melt the waterproof layer, making the blanket crunchy and ineffective. Avoid ironing or dry cleaning.

My blanket has a smell after washing. How do I fix it?

Since Splash Blankets absorb bodily fluids, oils & lubricants, odors may linger if not washed thoroughly. For odor removal, try:

  1. Wash with extra detergent & a longer spin cycle.
  2. Add a tablespoon of bicarb.
  3. Use warm (not boiling hot) water to kill bacteria.
  4. Dry in the sun or tumble dry on low heat.

Large and Jumbo blankets take longer to dry - if damp too long, they may develop a musty smell. If needed, wash & dry at a laundromat with bigger machines available. 

**Hot tip: Having multiple smaller blankets makes washing & drying much easier!

Why does my blanket sound “plasticky” after washing?

Some sound is normal due to the waterproof TPU layer. If it’s crunchy, it may have been overheated in the dryer. The blanket will likely still be waterproof but may feel stiffer. Our bamboujee or OG style is the most quiet if you’re sensitive to sound.

ORDER & SHIPPING

How can I pay for my order?

We accept a range of different payment options. 

Pay now with Credit/Debit Card (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay or Shop Pay.

Or if you’re looking for flexible payments, shop with Afterpay or Klarna (available for AU and NZ customers).

Where do you ship from? 

We currently ship worldwide from our splashblanket.com website, which dispatch from our warehouses located in Perth or Sydney, Australia. Due to stock availability between our warehouses, your order may be shipped in multiple consignments if you have purchased multiple items. 

We also have distribution centres in London, Netherlands and Chicago.

Is packaging discreet? 

Your privacy is important to us. We use discreet packaging without any external branding. All parcels will display “Splash Blanket PTY LTD” as the sender.

What are the Delivery Costs and Timeframes?

All our orders are typically shipped within 1-3 days of receiving the order, except for in sales periods, which may take 7 days or more.

For domestic deliveries in Australia:

  • Standard: Allow 2-6 business days for delivery once dispatched. 
  • Express:  Allow 1-3 business days for delivery once dispatched. 
  • Please note that choosing express postage refers to the shipping method and does not mean immediate dispatch.

For updates within Australia Post, please check: https://auspost.com.au/service-updates/domestic-delivery-updates

Can I shop internationally? I’m not in Australia. 

For international orders, we offer two shipping options:

  • DHL Express: Transit time varies but typically between 2 to 10 business days. Some countries may experience delays due to factors such as COVID.
  • AusPost:  Delivery times can take anywhere between 9 to 25 business days. Some countries may experience delays due to factors such as COVID.

*It may take slightly longer during busy seasons and sales.

What about customs tax if I’m not in Australia? 

Please note that import duty and taxes may be payable on your order depending on the trade agreements your country has or with Australia. 

It is your responsibility to understand your country’s regulations, as you may need to pay these duties to release your order. We are unable to quote this amount, as they vary by country.

Splash Blanket is not responsible for any import charges, duties, or taxes for international sales. In some cases, packages can be delayed due to matters outside of our control.

If your local customs ask for an invoice, then your order confirmation is your invoice.

What if I buy something on “pre- order”? 

If your order contains items marked as ‘pre-order’, it means these items are not in stock, and we are waiting for new stock to arrive at our warehouse. Please refer to your order confirmation for estimated dispatch dates, which are subject to change based on supplier shipping status. 

To avoid multiple shipping fees, All items will ship altogether only when the pre-order item is ready to be dispatched. If you wish to split your shipment please email us at hello@splashblanket.com to arrange a second shipping fee for in-stock items

Can I apply a discount code after my order is placed? 

All discount codes must be applied during the checkout process. It is not possible to add a discount code after your order has been placed. We are unable to issue refunds or store credits if you neglect to use a discount code. Any orders found with more than one offer will be cancelled without notice. You can still use your discount code on any new orders, as long as the code is still valid.

Q - Can I cancel or alter my order after I’ve placed it?

We understand things can change! If you need to make any order alterations, please contact us right away at hello@splashblanket.com during office hours 8AM-3PM Monday - Friday AWST. 

Emails are endeavoured to be answered within 48 hours. 

Please note that once our warehouse begins processing your order, we're unable to make any changes.

RETURNS / EXCHANGE

 What if my Splash Blanket is defective or damaged? 

Contact us at hello@splashblanket.com within 7 days of receiving your order with photos (for transit damage) or a video (for defects).

What is your returns policy?

Change-of-mind returns are accepted within 7 days if the blanket is unused & in original packaging.

  • A $4.99 AUD restocking fee applies.
  • Email hello@splashblanket.com for return approval before sending it back.
  • Australian customers: Prepaid return labels available.
  • International customers: Contact us for return instructions.

Please see here for our full exchange and returns policy

Do you offer refunds? 

We do not offer refunds; however, we can issue a store credit. Please be aware that the store credit has no expiration date, so you can use this at any time!

WHOLESALE 

Do you offer bulk or wholesale pricing?

Yes! We’re stocked in stores worldwide and love partnering with retailers. Click here our wholesale site or shop via Faire for wholesale. 

Can I become a Splash Stockist?

If you're a retail store looking to stock Splash Blanket products, we'd love to chat. Click here for our wholesale website or contact us at wholesale@splashblanket.com

AFFILIATE 

Do you have an affiliate program?

YES! You can learn more and sign up as an affiliate here. 

Earn 15% commissions and offer your audience a 10% coupon code. 

Commissions are paid on a monthly basis.